Indoor WiFi Surveillance Camera

Download the "Medekam" app from the App Store (iOS) or Google Play (Android), or scan the QR code provided in the manual. Then create an account and log in to add the camera.

No. The camera only supports 2.4 GHz WiFi (802.11 b/g/n) and does not work on 5 GHz. Make sure your phone is connected to a 2.4 GHz network before starting pairing.

Power on the camera and wait for the voice prompt "Welcome to the smart camera." In the app, tap "+", choose a setup method (Bluetooth, QR code, or hotspot), select your 2.4 GHz WiFi network, and enter the password.

Check that your phone and the camera are both on a 2.4 GHz WiFi network and that the password is correct. If you don't hear the voice prompt, hold down the Reset button for 5 seconds to reset the camera, then try a different method (QR code or hotspot).

The camera offers two modes: local storage on a microSD card (sold separately), which is inserted into the slot provided on the camera, and subscription-based cloud storage.

Cloud storage saves videos on secure servers, which can be viewed at any time through the app, even if the camera is stolen or damaged. Subscriptions offering 3, 7, or 30 days of history are available depending on your country.

Hold down the Reset button for 5 seconds: the camera restores its factory settings. Use this procedure before re-pairing, or if the camera stays offline unusually long.

Open the live view, tap "Share Device" and then "Share via QR Code", and choose the permissions. The other person needs to install the "Medekam" app, create an account, and then scan the shared QR code.

A flashing light means the camera is powered on but not yet connected to the network. Once the connection is successful, the light stays on continuously. You can then turn this light on or off from the app.

If Bluetooth setup does not work, try QR code setup: the app displays a code that you hold up in front of the lens until you hear a beep from the camera. If that still doesn't work, use hotspot setup instead.

The camera works on the 2.4 GHz Wi-Fi band. During setup, make sure to select your router's 2.4 GHz network and enter the corresponding password. The eye-shaped icon in the app lets you reveal the password to check it is correct.

On iOS, the app cannot join the camera's hotspot automatically. Open your phone's Wi-Fi settings and manually connect to the network named “Cloud_” followed by a few characters. Then go back to the app to finish adding the device.

No, this model is designed for indoor use only. Do not expose it to rain and do not use it in a damp environment.

On a concrete wall, drill holes using the mounting plate as a template, insert the wall plugs then screw on the plate. On a wooden wall, align the plate with the holes and screw it on directly, without wall plugs. Then align the camera mount's clip with the one on the plate and turn to lock it in place.

Only use the original adapter supplied by the manufacturer, brand ShiAn Power, output 5 V - 1 A. Plug it into the socket at the back of the camera. The light flashing or the voice announcement confirms that the device is powered on.